Shipping Policy

Shipping Policy for Groove

At Groove, we are committed to making your order fulfillment smooth and timely. Below you will find detailed information about how we process and ship your purchases of rings, belts, and other products within the United States and internationally.

Order Processing

Once your payment is confirmed, we typically process orders within 1-3 business days. Please note that processing may take longer during busy periods such as holidays, promotional events, and peak seasons.

Shipping Methods and Delivery Estimates

Delivery times vary by shipping option and destination. Please plan accordingly as these are estimates and not guaranteed arrival times.

Standard Shipping: 5–14 business days
Express Shipping: 2–7 business days
International Shipping: 7–21 business days

Shipping Fees

Shipping costs are calculated based on your order details and shipping destination. Final fees are displayed at checkout before payment completion.

Shipment Tracking

After we dispatch your order, you will generally receive tracking information. Bear in mind it may take some time before the carrier scans the package and tracking updates become available.

Shipping Address Accuracy

Customers must provide complete and correct shipping information during checkout. Errors or omissions can lead to delivery delays, returned shipments, or additional shipping charges.

International Shipping Details

For orders shipped outside the United States, customers should be aware that customs clearance, import duties, taxes, brokerage fees, or other government-imposed charges may apply. These fees are usually the responsibility of the recipient unless otherwise noted.

Possible Delivery Delays

Unexpected delays can happen due to factors beyond our control, including but not limited to customs procedures, adverse weather, carrier disruptions, transportation issues, or public holidays. We appreciate your patience in such events.